Use this list to determine whom to call for a specific question.
| Type of Question | Whom to Ask: Name | Phone | ||
|---|---|---|---|---|
| General or technical questions during course planning & course building | Call the e-Learning Center’s Help Line at 928‑523‑5554, or send email to elc-help@nau.edu, or ask your instructional technologist. |
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| Pedagogical questions | Ask your instructional designer | |||
| Assessment questions about student learning gains, course evaluations, or self and peer evaluations | Walter Nolan | walter.nolan@nau.edu | 928-523-8554 | |
| John Doherty | john.doherty@nau.edu | 928-523-1491 | ||
| Ask your instructional designer | ||||
| Creative design services questions about graphics, audio, video, or multimedia | Stephanie McCarthy | stephanie.mccarthy@nau.edu | 928-523-8997 | |
| Library questions (reserves, resources) | www.nau.edu/library/course/resourcespecialists.html | |||
| Training questions | Larry MacPhee | larry.macphee@nau.edu | 928-523-9406 | |
| Erin Shelley | erin.shelley@nau.edu | 928-523-9285 | ||
| Dan Stoffel | dan.stoffel@nau.edu | 928-523-8182 | ||
| Bb Vista administration questions, such as requests for course shells | Dan Stoffel | dan.stoffel@nau.edu | 928-523-8182 | |
| Erin Shelley | erin.shelley@nau.edu | 928-523-9285 | ||
| Drew Ned | andrew.ned@nau.edu | 928-523-1210 | ||
| Administrative or procedural questions | Larry MacPhee | larry.macphee@nau.edu | 928-523-9406 | |
| Lorraine Elder | lorraine.elder@nau.edu | 928-523-8546 | ||
| Technical questions while teaching your course | Student Technology Center (primarily used for student questions) | http://www.nau.edu/stc/ | 928-523-9294 or (Toll Free) 1-888-520-7215 |
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| Call the e-Learning Center’s Help Line at 928‑523‑5554, or send email to elc-help@nau.edu, or ask your project manager. |
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| Questions about eligibility for stipends for developing Web courses | Patrick Deegan | patrick.deegan@nau.edu | 928-523-6609 | |
