Click on a question to see the answer. You can also use the search box on the right.
- How Do I Find a Student's Last Day of Attendance or Activity in Bb Learn?
- Problems with PowerPoint in online courses.
- How do I link to Bb Collaborate recordings?
- How do I access Collaborate?
- Can I extract the audio from a Collaborate recording?
- Can you recommend a Collaborate headset microphone or webcam?
- I am not in Flagstaff. How do I attend training?
- Blackboard Collaborate Plan enables users to automate many tasks in their web conferencing sessions. How do I access it?
- How does Closed-Captioning work in Bb Collaborate?
- What live training is available specifically for Moderators using the Bb Collaborate web conferencing tool?
- How do I connect a USB speaker phone to a Bb Collaborate web conferencing session?
- Is there a good web resource for troubleshooting Bb Collaborate issues?
- What training is available for the Bb Collaborate web conferencing tool?
- Is there a website where I can search quick 'How To' instructions for Collaborate features?
- What are proximity card readers?
- How do I add descriptive text (ALT) for images in my PowerPoint (.ppt)?
- How do I add someone to my class shell?
- How do I give Designer access to another instructor, TA, or other person?
- Hiding or Un-Hiding Courses in Your My Bb Learn My Courses List
- How can I improve the formatting of text using Bb Learn's built-in HTML editor?
- What are the current TaskStream DRF Enrollment Codes?
- How can I scale an image using Blackboard's built-in HTML editor?
- How do I save my online evaluations as PDFs?
- How do I access the NAU licensed Lynda.com online tutorials?
- How do I create a new Content page and Home Page similar to the one that used to appear in an empty course shell?
- How do I combine two or more classes into one Bb Learn class?
- Where can I find Collaborate resources for partipants and moderators?
- Do you have any advice on using clickers?
- Where do I go for help when I'm done with training?
- Which workshops pay a stipend?
- How do I request that a workshop be scheduled?
- Many workshops are scheduled for days and times I cannot attend. What should I do?
- How can I see which workshops I have attended?
- I am a new instructor at NAU, how do I get started with Bb Learn?
- In what order should I attend the Bb Learn workshops?
- Can I provide feedback to the e-Learning Center on the workshops?
- Is it possible to wrap text around a graphic in Bb Learn?
- How do I set up my e-Reserves in my course?
- Will my online course be conducted entirely online?
- If I don't want my students to use the learning management system shell, do I need to notify someone?
- How do students with an incomplete get access to their class shell after the semester has ended?
- At what level should I set the enrollment capacity in my web class?
- Who can take an online course?
- How do I know when the enrollment has been imported into my class shell?
- Do I have to use the learning management shell?
- Can I move or copy a file from one of my courses into another of my courses in Bb Learn?
- How am I notified when new messages arrive in my Bb Learn course?
- How should I save my Bb Learn content for use in the future?
- I cannot see a particular quiz/assignment/module/etc. in my course in the learning management system, what is wrong?
- I'm teaching two different sections of the same course. Do I need two separate Bb Learn courses to handle those?
- When does my online class meet?
- How can I get a copy of the Bb Learn manual?
- How can I help my students learn Bb Learn?
- How do I logout of Bb Learn?
- How do I direct students to their Bb Learn course?
- Where is my course?
- What if I have problems logging into Bb Learn?
- I backed up my course but how do I restore it?
- Is there a way to upload test questions to Bb Learn?
- Can Blackboard Learn's messages tool send and receive messages outside of Learn?
- How do I sign up to use clickers in my class?
- How can I make Blackboard's HTML editor format my text better?
- How Can I Check Students' Papers for Plagiarism?
- What is SafeAssign and how do I use it?
- How Do I Hide Grade Columns from Students?
- How can I view more than one page in Blackboard at the same time?
- How do I upload my final grades from Bb Learn to LOUIE?
- Do you have any advice or resources for people new to NAU or new to online instruction?
- I have several students on my roster who show up in the LMS only as Student abc1, Student def2, etc. Why?
- Is there a list of known issues, missing features, and workarounds for Bb Learn?
- How can I back up my Blackboard course and/or gradebook?
- How do I submit a bug?
- How do I use the Paste from Word function in Bb Learn?
- How can I email all of my students without using the Bb Learn Messages tool, or how can I email students before a class begins?
- Can I use Facebook for my class?
- When I download my grade center and open it in Excel, some students' UserIDs are changing. What's wrong?
- How can I download all submitted assignments?
- How do I export all tests from one Bb Learn course and import them into another?
- How much time does it take to develop a course?
- Will I be able to communicate with the instructor or other students?
- When do students have access to my class in the learning management system?
- How long do I have access to my courses in the learning management system?
- Where can I find some good Bb Learn tutorials?
- Students using Macs cannot open PDFs
- I have a combined course, how do I set up my Grade Center to quickly see students enrolled in each child section?
- Why do some students have points instead of an F grade when using the Letter Grade option?
- How do I submit a student's quiz attempt?
- Where are online classes held?
- Am I ready for an online class?
- Can I see my grades as I progress through the course?
- Who can help students with technical questions related to the learning management system?
- Does Cline Library provide any electronic resources for a web class?
- Can I use unmodified graphics or text from my textbook in a web class?
- Who is my contact person at the e-Learning Center?
- How can I check my site for accessibility?
- Is developing and teaching a web course right for you?
- Why is NAU putting so many resources into web classes?
- How is a web class different from an in-person class?
- Do online courses have real instructors?
- Can I get a NAU degree online?
- Do I need to buy a textbook?
- What is a bug?
- Can I make a feature request or product enhancement suggestion?
- What's the difference between copying and migrating a course?
- What steps need to be taken to take a web course at NAU?
- Why should I work with the e-Learning Center?
- Why is assessment important in web classes?
- What is accessibility?
- Where can I go for more information about designing for accessibility?
- What kinds of disabilities should be considered when designing a web course?
- Why isn't there any content in my course?
- Who's responsible for accessibility compliance in my online course content?
- How can I check which students have not yet self enrolled into a group?
- How do I request a new course shell in the learning management system?
- How do I show my e-Reserves to my students?
- I have requested e-Reserves and was told they would be in the learning management system. Where are they?
- What happens in my course shell when a student drops my class?
- When will student enrollment appear in my class shell?
- How does my class enrollment get into my class shell in the learning management system?
- What computer skills should I have before attending a workshop?
- How do I sign up for a workshop?
- Can teaching and graduate assistants attend e-Learning Center training workshops?
- Can I use my own computer during a workshop?
- How will I know if I am moved from the waiting list to being enrolled in a workshop?
- I keep getting emails from 'e-Learning Center' about workshops. What are they?
- I cannot attend a workshop I signed up for. What should I do?
- Why does it say 'closed' in the action column on the e-Learning Center training schedule?
- What does Seats mean in the e-Learning Center training schedule?
- What are the dropdown menus at the top of the training schedule for and how do I use them?
- The scroll bar is missing in my Grade Center. How can I fix it?
- How do I set up the grade center to drop the lowest grade?
- Whom do I contact for technical support?
- How do I set up a Smart View in the Grade Center?
- What is a class "shell"?
- Why use electronic assessment tools?
- How do Teaching Assistants (TAs) get access to courses in the learning management system (LMS)?
- Why doesn't my co-instructor or teaching assistant have access to my class shell in the learning management system?
- Why can't I give students early access to my class shell in the learning management system?
- After my class ends, how long do students have access to the shell in the learning management system?
- How Do I Edit the Class Permissions in the Content Collection?
- How do I contact the Faculty Help Line at the e-Learning Center?
- What access does each role in the learning management system have?
- How do I create an assessment for a student with a disability who qualifies for extended time?
- How Do I Clear a Quiz Attempt in Bb Learn?
- I'm trying to add a Tool link to my course menu, but only 1 tool shows up. How can I get the other tools to appear?
- How do I move a test from one course to another?
- Is there an easy way to create web-optimized images prior to tying them into my Dreamweaver pages?
- How do I get a free copy of DreamWeaver?
- Once I've decided that I want to develop a web course, what next?
- What else can I do to help me decide whether developing and teaching a web course is right for me?
- What kind of support can I get from the e-Learning Center?
- What training do I need?
- What equipment do I need?
- What skills do I need to create an online course?
- What are the differences among online, hybrid, and web-enhanced courses?
- Where can I get more information on writing quiz questions?
- What is a discrete point approach to testing?
- What is the cognitive approach to assessments?
- What cognitive processes are important in higher education?
- What should I consider when creating a test?
- What are reasons to use quizzes?
- What direction should I go in using a cognitive approach to assessments?
- Are There Any Tutorials about Bb Learn?
- Are stipends available for developing web courses?
- How do I create a total points column in Bb Learn's Grade Center?
- How do I create a total points column in Bb Learn's Grade Center?
- How Do I Clear a Quiz Attempt in Bb Learn?
- Respondus requires a new password. Where do I get it?
- I need to drop a workshop, but enrollment is closed. What should I do?
- How Do I Grade a Discussion Forum in Bb Learn?
- How can I begin using Bb Learn?
- How Do I Create and Grade a Discussion Forum in Bb Learn?
- How do I suggest changes or new features I'd like to see in Bb Learn?
- How Do I Create and Use a Test Student Account in Bb Learn?
- How do I find out what version of Flash I have installed on my computer?
- How do I set up Dreamweaver to edit HTML files in the Blackboard Learn Content Collection?
- What version of Dreamweaver do I use with Mac Lion OS?
- My Bb Learn Grade Center has no scroll bar. How do I get the scroll bar back?
- How do I set my browser to accept 3rd-party cookies?
- Why are students not listed when grading a discussion topic?
- What are some effective ways to improve class discussions?
- I want to put a link to NAU's academic policies in my syllabus and/or course info page.
- How do I request or obtain Teaching Assistant (TA) support for my web class?
- What are effective ways to improve the use of online discussions?
- What are the steps in developing a web course?
- Can I do just-in-time development of my web course?
- What are some of the characteristics of an effective web course?
- What are my responsibilities as a course developer?
- Who owns the completed courses?
- How do I use images from my camera in my course?
- Can I use copyrighted materials in my course?
- Who owns the completed courses?
- Why are the e-Learning Center and NAU concerned about how I teach my web classes?
- How can I do a good job without letting this class take over my entire life?
- Where can I find audio, video, and other digital media to use in my course?
- Why should I use rubrics?
- What should be in rubrics?
- Do you have any examples of rubrics?
- How can rubrics be applied in online courses to promote student-centered learning?
- How can rubrics enhance student-centered learning?
- What is the process of developing a rubric?
- What are rubrics?
- How can I make a PDF document more accessible for people with visual disabilities?
- When is copyright permission required?
- What resources are available in the Public Domain?
- Have I obtained the necessary copyright clearance?
- Is there a set up wizard to quickly test Wimba Voice Tools on my computer?
- How do I copy my Wimba Voice Boards from one semester to another?
- I used Wimba Voice Tools before but now my new course shell doesn't allow me to add the tools. What should I do?
- What training is available for the Wimba Voice Tools?
- Is there a User Guide for the Wimba Voice Tools?
- How do I turn on Wimba Voice Tools in my Bb Vista course shell?
- SafeAssign will not open for me or it says I am not logged in. What do I do?
- Where do I find Online Course Evaluation Summary Reports?
- How do I view the results of my Online Course Evaluations?
- How do I create an Online Course Evaluation for my course?
- The Quicktime Player just displays a black bar instead of the Play button. What should I do?
- What are web course development tools and why do I need them?
- How do I change the application to open a file?
- How can I get a free copy of Camtasia?
- Is there a manual for Blackboard Learn?
- How does ELC get requested iTunes U activity logs?
- How do I clear my browser and Java cache in Windows?
- How do I set up a password for my email and other software accounts?
- What support can I expect from Information Technology Services (ITS)?
- Where can I find more information about iTunes U and podcasting?
- Where do I find what students are enrolled for my classes?
- Some of the students that are showing up in my email tool aren't showing up in my grade book.
- Can I use music from a CD as background music for my own work?
- Can I put my Flash movies in my Bb Vista course?
- Can I use any image(s) from the Google images search?
- Is there a list of technologies that the e-Learning Center supports?
- Where Do I Go to Post Grades in Peoplesoft?
- If I develop a web course, will I be replaced by a computer?
- What kind of support is not available from the e-Learning Center?
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