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Northern Arizona University

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The Backpack

A news source for parents and families of NAU students


A publication of the Office of Parent Services

Vol. 5 No. 37 | July 17, 2009

Welcome Week 2009

Welcome Week

Can you believe summer is half-way over? In six weeks, fall semester will begin and the campus will feel the influx of new energy. We are looking forward to having your student join our campus family in August. To celebrate, we have been preparing all summer for events during the first few weeks.

Dozens of activities are already scheduled, which promises a buzz of activity for your student to meet friends, connect with the campus, and have some fun. The excitement begins Thursday, August 20, and a full schedule is available online.

—Dianna Van Sanford

The Temporary Rec Center

One of the changes you’ll find on campus come August will be the construction of the wellness center project. Plans have been underway for some time and construction is now beginning. In addition to recreational services, the new center will bring several related services together including healthcare, counseling, and rehabilitation. The new center will be a social gathering place as well as a learning center, thanks to the addition of classroom and meeting spaces.

In order to accelerate the construction, Campus Recreation Services is being temporarily re-located in the Fieldhouse, which is connected to the University Union.

The Recreation Center is slated to reopen in the Fieldhouse by Monday, August 24.

At the temporary location in the Fieldhouse, users will have access to dressing rooms with showers and lockers will be available for daily use. Group exercise classes will be offered in the Kaibab room, the game room will be converted to a cardio gym, and the main gym will hold the strength training equipment, basketball and volleyball courts, and the indoor jogging track.

New equipment will be added in the Fieldhouse, including treadmills and a new climbing wall! The centrally-located Fieldhouse will give students easy access to these new services while the wellness center project is being built.

University Credit Card Payment Changes

—the Office of the Bursar

As you may know, the State of Arizona budget challenges have had a significant impact on public universities. In our continuing effort to keep costs down, we must change the way we accept credit card payments for student account charges. Currently, the university pays a fee for each credit card payment it accepts. This adds up to more than $700,000 per year in fees for tuition payments, and costs continue to rise. Beginning fall semester 2009, NAU will accept credit card payment for tuition, room and board or other fees ONLY through LOUIE Student Center. This change will help us keep costs down for you and your student. It also redirects funds to academic programs and services that will benefit all students.

Northern Arizona University has contracted with a third party, Pay Connexion, to process MasterCard, Discover, American Express, and JCB credit card payments online only through LOUIE. A service fee of 1.25 percent of the transaction will be charged to your credit card to pay for this service. The service fee is not refundable, even if the payment is refunded.

Visa cards will not be accepted because their business practices are not compatible with the university's needs.

Check out these easy payment options at no additional cost.

  • Online by eCheck/ACH. Students can pay via eCheck/ACH free of charge at the “Make a Payment” page through the LOUIE Student Center.
  • By check or money order mailed to NAU Office of the Bursar, PO Box 4079, Flagstaff, AZ 86011. Note: Students must include their name and ID number on the check and state what the payment is for. Students can access their statement via the LOUIE Student Center.
  • In person by check, money order, or cash at the Office of the Bursar, Gammage Building (bldg. #1). The office is open Monday–Friday. Summer hours are 7:30 a.m.–4:30 p.m. Fall and spring, the hours are 8 a.m.–5 p.m.

    (Fall semester extended hours: Aug 20–21, 8 a.m.–6 p.m.; Aug 22, 9 a.m.–5 p.m.; Aug 23, 10 a.m.–2 p.m.; Aug 24, 8 a.m.–6 p.m.)

  • In person by check, money order, or cash at any of the extended campuses statewide.

The Tuition Payment Plan is another convenient payment option. Students can enroll online from the Bursar web site and pay using any of the methods described above. The cost of the plan is $70 if enrolled by the tuition due date. (August 1st for students registered before then, or the day they register if after August 1st.) If a student does not enroll in the payment plan by the due date, he or she will be automatically enrolled in the plan at a cost of $100. There is no interest, and—as long as payments are made on time—no additional fees. This low-cost plan can help students avoid high-interest credit card debt and charges can be paid in full at any time without penalty.

Students may also wish to view alternative financial aid options. Government or alternative loans typically have much lower interest rates than those usually found on credit cards and may be a better choice than paying by a credit card.

Northern Arizona University is working hard to keep costs down while maintaining the high quality of our academic programs. Changing the way we accept credit card payments allows us to significantly reduce our banking fees. Your understanding and cooperation during this transition are greatly appreciated as we strive to provide you with a number of payment options.

Please see our Frequently Asked Questions page for more details.

Office of the Bursar



Important Dates For Students

Office of Parent Services Calendar

Aug 1

Tuition payment deadline

Aug 1

Fall semester rent and dining payments due

Aug 5

Residence halls close at 10 a.m. for all summer sessions

Aug 14

Financial aid disbursement

Aug 20

Residence Halls open at 9 a.m. for fall semester

Aug 20–28

Welcome Week

Aug 24

$50 late enrollment fee in effect

Aug 24

First day of instruction (fall semester)

Event Highlights

College of Arts and Letters

For a full listing of events and information visit, or subscribe to the CAL Events newsletter by sending an e-mail to

All events are free unless noted.



Jul 17–19, 24–26

The Odd Couple
A Town and Gown Summer Theatre Production
Clifford E. White Theatre
July 17–18, and 24–25 at 8 p.m.
July 19, and 26 at 2 p.m.
Tickets ($14.50 general admission/$12.50 students/seniors) are available at

Admission will be $2 more at the door. Additional Central Ticket Office fees may apply. Call 928-523-5661 for tickets.



Jul 31

"Reflections of the Land"
Art from the Diablo Trust
NAU Art Museum

Guardian Access

Northern Arizona University is proud to announce the roll out of a new LOUIE feature: Guardian Access!

Guardian Access enables your student to grant you, the parent or guardian (or other selected individuals), viewing access to your student’s financial data (e.g. charges, payments, 1098T), as well as provide you with the ability to make online payments on behalf of your student.

Your student has the direct authority to grant, as well as revoke, access to his or her financial information. This new feature will provide your student a way to bring you “into the loop” with regard to financial planning and paying charges.

Please note: Guardian Access does not grant parents power of attorney to view student education records such as academic transcripts, class schedules, grades, or discipline records. The Family Educational Rights and Privacy Act (FERPA), which protects and governs the release of student records, still applies. Under FERPA, parents have no right to review educational records unless granted permission, in writing, by the student. You can read more about FERPA for parents and a Q & A on the Office of Parent Services website.

For more information on Guardian Access, please visit and click on the Guardian Access Tutorial link (a PDF download).

Financial Aid Q & A

Q: When will my student's excess financial aid be refunded?

A: After all current account charges are paid, the excess will be refunded to your student. The first refunding of the term takes place approximately one week before the Flagstaff campus term begins. Refunding occurs daily during the term. If your student signs up for Direct Deposit, please allow a minimum of 48 business hours. If the refund is mailed, it can take up to two weeks.

Q: Why should my student sign up for Direct Deposit?

A: It’s the fastest, easiest, and most secure way for your student to receive your excess financial aid. Advise your student to check the Direct Deposit link under the Finances section of his or her LOUIE Student Center.

Q: If my student has not signed up for Direct Deposit, how will my student's financial aid be refunded?

A: By mail, to your student's Refund Address in LOUIE. Checks are not available for in-person pick up.

Making A Difference That Matters

As a parent of a current Northern Arizona University student, you can create a legacy of involvement that is rewarding, enduring, and tax deductible. There are a variety of proposals for projects from campus departments that are designed to enhance the classroom experience for students.

Please take a moment to browse the 2009 special projects to see if one sparks your interest. Your support of these projects—either in part or in full—will make a difference to our students’ educational experiences.

—Bob Beck, Director, Parent Leadership Council

Backpack Publication Changes

Starting in August, I will begin publishing the Backpack newsletter on Tuesdays, instead of on Fridays. I am hoping this change will allow me to inform you of events and happenings a little earlier in the week. I would love to hear your feedback when this change takes place.

—Dianna Van Sanford


Local Flagstaff events University News: InsideNAU NAU events this week

The BackPack electronic newsletter is published weekly by the Office of Parent Services for parents and families of Northern Arizona University students. Please direct questions or comments to

To learn more about the Office of Parent Services see our website.