Use this list to determine whom to call for a specific question.
|Type of Question||Whom to Ask|
|Speak with the e-Learning Center Director||Don Carteremail@example.com||928-523-1605|
|Administrators: Administrative or procedural questions||Larry MacPheefirstname.lastname@example.org||928-523-9406|
|Technical Support Specialists: General or technical questions during course planning and course building.||Call the e-Learning Center’s Help Line at 928‑523‑5554, or send email to
email@example.com, or ask your Instructional Technologist.
|Training Questions: Questions about in-person and online training, self-help tutorials, FAQs, and training videos.||Larry MacPheefirstname.lastname@example.org||928-523-9406|
|Instructional Technologists: Consultation, one-on-one assistance, office visits, technical questions while teaching your course.||Instructional Technologists by College Assignment|
|Instructional Designers: Pedagogical questions, assessment questions about student learning gains, course evaluations, or self and peer evaluations||Walter Nolanemail@example.com||928-523-8554|
|Creative Designers: Questions about graphics, audio, video, or multimedia materials||Stephanie McCarthyfirstname.lastname@example.org||928-523-8997|
|Library Support (reserves, resources)||www.nau.edu/library/course/resourcespecialists.html|
|Questions about eligibility for stipends for developing Web courses||Patrick Deeganemail@example.com||928-523-6609|