Additional Contacts

Use this list to determine whom to call for a specific question.

Type of Question Whom to Ask
  Name E-mail Phone
Speak with the e-Learning Center Director Don Carter don.carter@nau.edu 928-523-1605
Administrators: Administrative or procedural questions Larry MacPhee larry.macphee@nau.edu 928-523-9406
Lorraine Elder lorraine.elder@nau.edu 928-523-8546
Technical Support Specialists: General or technical questions during course planning and course building. Call the e-Learning Center’s Help Line at 928‑523‑5554, or send email to
elc-help@nau.edu, or ask your Instructional Technologist.
Training Questions: Questions about in-person and online training, self-help tutorials, FAQs, and training videos. Larry MacPhee larry.macphee@nau.edu 928-523-9406
Instructional Technologists: Consultation, one-on-one assistance, office visits, technical questions while teaching your course. Instructional Technologists by College Assignment
Instructional Designers: Pedagogical questions, assessment questions about student learning gains, course evaluations, or self and peer evaluations Walter Nolan walter.nolan@nau.edu 928-523-8554
John Doherty john.doherty@nau.edu 928-523-1491
Creative Designers: Questions about graphics, audio, video, or multimedia materials Stephanie McCarthy stephanie.mccarthy@nau.edu 928-523-8997
Library Support (reserves, resources) www.nau.edu/library/course/resourcespecialists.html
Questions about eligibility for stipends for developing Web courses Patrick Deegan patrick.deegan@nau.edu 928-523-6609