Who is my contact person at the e-Learning Center?

You may refer to your assigned college liaison or instructional designer for any technical or instructional design questions.

The e-Learning Center Technical Support is also available for faculty and staff during regular business hours (8am-5pm) and during extended hours. The e-Learning Center can be contacted at 928-523-5554 or (toll free) 1-866-802-5256. Callers are welcome to leave a voice mail if they call outside of regular hours or if there is a queue. Calls will be returned within one business day. Faculty and staff may also e-mail the e-Learning Center Technical Support at elc-help@nau.edu. Email will be returned within one business day.

If you have received a web course development grant from Distance Learning Services, you will be appointed to a project manager who will act as a liaison to the instructional design, graphics, HTML and quality assurance areas of the e-Learning Center. Your project manager will work with you on developing a timetable for the successful planning, development and delivery of your web class.

keywords: support, liaison, project manager

Last updated: Sep 14, 2014