Support Menu

• Consulting
  • Instructional Design
  • Instructional Technology
  • Creative Design and Production

• Course Support
  • Course Quality Checklists
  • Steps and Schedules
  • e-Learning Commons

• Instructional Media Lab

• Technical Support
  • Extended Hours
  • Satellite Offices and Tech Buddies

• Tutorials

Bb Learn Support (New!)

Bb Learn on Demand Tutorials for Faculty (Created by Blackboard, Inc.)

Bb Learn on Demand Tutorials for Students (Created by Blackboard, Inc.)

Bb Learn Step-by-Step Guides

• Overview
  • Bb Learn Introduction
  • QuickStart for Instructors
• Organizing Content
  • Create Content
    • DreamWeaver
    • e-Reserves
    • Streaming Media
  • Create a Lesson Plan
  • Create a Learning Module
• Developing Learning Activities
  • Create a Discussion
  • Create an Assignment
  • Create a Test
• Communicating with Students
  • Working with Messages
  • Create an Announcement
  • Working with Groups
• Grading Student Work
  • The Grade Center
    • Upload Bb Learn Grades to LOUIE
    • "As Of" Grades
    • Working Offline (with Excel)
  • Grade an Assignment
  • Grade a Test
  • Grade a Discussion
• Your Migrated Course
  • Getting Started with a Course Moved from Vista
  • Working with Your Newly Migrated Course
• Troubleshooting
  • Differences between Vista and Bb Learn
  • Know issues and Workarouds in Bb Learn
  • Troubleshoot Content Problems
  • What is considered a bug?
  • How do I report a bug to e-Learning?
  • How do I submit a feature request to Blackboard?

Bb Learn Manuals

• Instructor Manual
• User Manual
• Content Management Manual

Miscellaneous

• How do I Embed a YouTube Video onto a Course Page? (Podcast on iTunes U)*
• How Do I Import the Faculty Institutional Review Board (IRB) Resources into my Blackboard Learn Course Shell?
• How Do I Import the Faculty Institutional Review Board (IRB) Resources Into My Bb Vista Course Shell?
• Behind the Blackboard (a comprehensive listing of Blackboard's Vista tutorials, release notes, and reference manuals)
• FAQs regarding Miscellaneous Issues

Teaching and Learning Support

Academic Integrity

• Academic Integrity @ Northern Arizona University

Accessibility

• How Do I Make My PowerPoint Files Accessible?
• FAQs regarding Accessibility

Assessing Students

• Using Rubrics to Grade Online Discussions and Journals
  • Example: Movie Guide Grading Rubric
  • Example: Online Discussion Rubric
  • Example: Staged Rubric for Research Paper
  • Example: Team/Leadership Skills Rubric
• FAQs regarding Assessing Students

Instructional Design

• Quality Checklist
• FAQs Regarding Instructional Design
• Ten Ways To Make Online Learning Groups Work (PDF)
• Encourage Communication Between Faculty and Students

Discussions

• Clearly State Discussion Expectations
• Getting a Discussion Going
• Encouraging Participation
• Staying on Track: The Landscape Post
• Establishing an Appropriate Online Tone

WebQuests

• Creating a WebQuest
• The WebQuest Design Process
• WebQuest Activity Ideas

Backward Design (a three-tutorial sequence)

• Creating Learning Expectations
• Assessing Student Learning
• Creating a Learning Activity

Tools and Software Support

Online Course Evaluations

• Online Course Evaluation Administration
  • Create a New Evaluation
  • Edit an Existing Evaluation
  • Mapping an Evaluation to a Specific Course Section
  • Modifying Course Mappings
• FAQs regarding Online Course Evaluations

Clickers

• Classroom Response Systems (Clickers)
• Designing Clicker Questions that Promote Classroom Discussion
• Clickers: CPS for PowerPoint (plug-in)

Dreamweaver

• Dreamweaver 8
• WebDAV in Dreamweaver 8 with Bb Vista
• How Do I Create a New WebDAV Connection with Dreamweaver 8? (Podcast on iTunes U)*
• How Do I Change My WebDAV Connection? (Podcast on iTunes U)*

iTunes U (http://itunes.nau.edu)

• Podcast Basics
• Downloading Podcasts
• Creating Podcasts
• Uploading Podcasts
• Understanding and Editing Access Levels

Collaborate (formerly called Elluminate)

• Elluminate
• FAQs regarding Elluminate

Respondus

• Respondus
• FAQs regarding Respondus

Other Tools

• Converting PowerPoint Files to HTML
• How Do I Make My PowerPoint Files Accessible?
• Creating Web Pages with Word
• Introduction to Blogs
• Office 2007 Compatibility

Other Resources

• TIPS (Web-course) The TIPS course is a non-credit Bb Learn course that will provide students with the technology information and computer skills needed to succeed at NAU. This link will take you to the Bb Learn login page.

*To listen to Podcasts from NAU on iTunes U, you must have iTunes software installed. Download and install the current version of Apple's iTunes software.