Help

HA100 : Help

Help Page

New to the Web | How this course is taught | Hardware | Browser | Plug-ins

If this is your first time in the class, you should:

Read the help page and get the required plug-ins.
Read Getting Started.
Look at the overview of the course.

Then read the syllabus, enter the class, communicate with others in the class, view additional resources from Cline Library, or get technical help.

New to the web?
Read the NAU Office for Teaching and Learning Effectiveness Toolkit "How To" section.

Visit the NAU ITS (Information Technology Services) Frequently Asked Student Questions.

Check out the Netscape Communicator Help site.

The NAU Academic Computing Help Desk is (928) 523-9294 or for statewide students 1-888-520-7215. The Academic Computing Help Desk Web site is http://dana.ucc.nau.edu/help/

The NAU Code of Conduct.

How this course is taught
For an overview of how this course is taught on the internet, read the Getting Started & Course Requirements page.

Computer Hardware
To take advantage of the multi-media elements in this web site, it is reccomended that you have at least the following:

486 PC or better, or Macintosh (PowerPC reccomended)
Modem (14.4 minimum; higher speed reccomended) or other connection to the internet
Sound capabilities (ie: a sound card & speakers)
Monitor capable of displaying at least 256 colours
Mouse and Keyboard

Browser
This site is best viewed with Netscape Navigator or Microsoft Internet Explorer. For best results, make sure Java and JavaScript are enabled in your browser preferences.

Follow the steps below to download the latest browser.

1 Click this link to download the latest free version of Netscape Navigator from Netscape.
Select a method for downloading at the bottom of the page. The download will begin.
or 2 Click this link to download the latest free version of Internet Explorer from Microsoft.
Select a platform and click the "next" button. Select a product and click "next." Select the language and click "next." Select a vendor and the download will begin.

Plug-ins
This site uses Real Audio, QuickTime and Shockwave.

Follow the steps below to prepare your browser to accept these file types.

1 Click this link to download the free Real Audio plug-in from Progressive Networks
Select the correct options for your machine from the menus on the left. Fill in your name and E-mail address, then click "Download Now."
2 Click this link to download the free QuickTime plug-in from Apple QuickTime.
Read page 1. Click on "On to Page 2 of 2" at the bottom of the page. Read page 2, then Go to the Download Page. On download page, select a platform. Select a download. Easy Download will give you everything you need to view this site.
3 Click this link to download the free Macromedia Shockwave plug-in from Macromedia.
Fill in your name and E-mail address. Then click the "Download Now" button.
4 After you download the plug-ins, install them.
5 Enter the site.

E-mail Lenka Hospodka
or call (928) 523-2845 (Lenka Hospodka)